RETURNS/WARRANTY
14-Day Warranty for Buffablo Products
Thank you for choosing Buffablo! We want to ensure your satisfaction with your purchase, so we offer a 14-day warranty that covers the following terms and conditions:
Coverage:
- Defective Parts: If your inflatable buffalo arrives with any manufacturing defects or faulty parts that affect its functionality, we will repair or replace it free of charge within the 14-day warranty period.
- Air Pump or Blower Malfunction: If the included air pump or blower malfunctions within the warranty period, we will replace it with a new one at no cost to you. Will ask to return defective product to us at no cost.
Conditions:
- Proof of Purchase: To be eligible for warranty service, you must provide proof of purchase, such as a receipt or order confirmation.
- Damage Exclusions: The warranty does not cover damages caused by misuse, improper setup, neglect, accidents, or unauthorized modifications to the inflatable buffalo.
- Return Procedure: If you believe your inflatable buffalo is eligible for warranty service, please contact our customer service team at [email protected] within 14 days of receiving your order. We will guide you through the return or replacement process.
Customer Responsibilities:
- Proper Use and Care: It’s essential to follow the setup instructions provided with your inflatable buffalo and ensure it is used in accordance with recommended guidelines for indoor or outdoor use.
- Regular Maintenance: Perform regular inspections and maintenance, such as cleaning and proper storage, to prolong the life of your inflatable buffalo.
Contact Us:
If you have any questions or need assistance regarding our 14-day warranty for inflatable buffalos, please contact our customer service team at [email protected]. We’re here to help ensure your experience with our products meets your expectations.
Disclaimer:
This warranty is subject to change without prior notice. Please refer to our website or contact customer service for the most up-to-date warranty terms and conditions applicable to your purchase.